OPENS 15th Jul 2019

Application Support Analyst Graduate

Orion Health




Information Technology Science Software Engineering




1 month ago

Applications Open

15th July 2019 9:00am

Applications Close

15th August 2019 5:00pm

Healthcare is experiencing a global shift, opening up exciting new opportunities in technology. As a Orion Health Graduate you will be working with diverse teams on real-life issues that are challenging but rewarding. Over the course of your career you'll develop new skills, innovate using the latest tech, and collaborate with awesome people along the way.

If you’re curious about working with scalable, extensible software platforms and helping deliver strategic technical support to customers worldwide then keep reading! 

What does this team do: 

As part of the support team you will deal with wide variety of tools and technologies which are aligned with the latest trends in the current market. This team works on supporting such complex solutions allowing you to use your initiative and decisive skills. Your role will be critical in post-delivery support of our world-leading health software solutions to our clients. 

What will your typical day look like?

You will be working closely with clients on a day to day basis requiring you to understand the problem and work your way towards the solution by using your technical knowledge and troubleshooting skills along with latest tools. You will be required to work on complex applications which have been customised for each site differently. On top of this you will document outcomes, communicating what you have achieved and the skills you’ve learnt with the team in a knowledge sharing session. Additionally there is opportunities to peer review the work of your team members and help to unblock their tasks, finding solutions to continually improve the implementation process and automation tasks.

Not only will you be the forefront of Orion Health’s technical support we will give you personal time each week to work on achieving your own goals and personal projects within Orion Health.

How will you add value? 

You love to solve problems, have an eye for detail, enjoy understanding how things work under the hood, and enjoy a team environment. You have good verbal and written communication skills, work well in a relaxed work environment with a strong data science culture. Your strengths are your communication skills and you're able to work closely with  project, testing and development teams with an aim of resolving complex issues. This means you'll be a problem solver and have an openness to sharing information with your team members around you. 

Any knowledge or experience in the following technologies/practices would give you an advantage but is not an expectation, whatever gaps you have we will teach you!

  • Knowledge of at least one programming language (preferably JavaScript or PowerShell)
  • Experience using and querying RDBMS database technologies, preferably MS SQL Server, Oracle and T-SQL
  • Understanding of communication protocols e.g. TCP/IP, HTTP(S), FTP etc.
  • Experience working with web technologies including HTML, stylesheets, web services and API’s (SOAP/REST)
  • Basic Linux knowledge
  • Experience configuring enterprise software and a basic understanding of web application architecture e.g. Apache/IIS, Load balancing, redundancy

In return, we will offer:

  • Competitive salary package
  • Corporate benefits including discounted gym, health insurance and more
  • Breakfast, fruit, freshly ground coffee daily 
  • Social Fridays 
  • Flexible and social, but professional company culture

Not only are you customer-focused and able to adapt your language for software developers and business users alike, you have strong communication skills and you’re a team player.

If this role and our teams’ culture inspires you, then don’t let this one go - if you’re excited about what you’ve read then we’d like to hear from you!

Please note: This information is not to be re-distributed without permission from Orion Health and NxtStep (AttractHQ Ltd)

Minimum Qualification Required

  • Bachelors Degree

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