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Auckland Wellington


RAN Performance & Optimisation Engineer

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Telecommunications, Information Systems, Information Technology

Qualification Requirements:

Masters Degree


8 months ago

Application Open

31st Oct 2019 12:00am

Application Close

11th Nov 2019 12:00am

Empowering our customers is at the heart of what we do along with investing in our people. We provide a range of benefits like health insurance for you and your family, the chance to work flexibly, a day off to celebrate "you", a world of opportunities to progress your career, supporting you to volunteer your time in the community, and supporting your life at home through our award-winning parental leave policy.
Plan, architect, design, build, test, deliver and run efficient and effective customer focused IT solutions, is all in a day’s work for our Technology team. With the customer at the heart of everything we do, and through the use of Agile methodologies, our Tech team craft complex solutions to simplify our day to day lives. They ensure we are ready internally, and drive the strategy for Technology, architecture, security and innovation for businesses locally and globally.
Role purpose:
To perform the initial and ongoing optimisation & performance management function of the Vodafone Radio Access Network to deliver the best mobile network experience in New Zealand.
What will I be doing?
  • Optimise the performance and quality of the radio network
  • Monitor / report on network service performance
  • Raise and follow up on INC’s on RAN Network issues
  • Analyse/monitor/troubleshoot regional customer complaints and special events
  • Execute BAU health-checks and network audits
  • Identify & drive improvements through radio optimisation
  • Develop and refine customer experience KPIs and test methods
  • Evaluate and specific customer experience tooling & development
  • 3rd Line support to the Coverage Helpdesk queries
  • Engagement with external teams on all performance and optimisation matters under area of responsibility.

What will I bring?
  • Previous telecommunications experience.
  • Educated to a Masters or PhD level
  • Strong technical knowledge across RAN technologies.
  • Excellent communication skills.
  • A constant drive for improvement.
With Vodafone, your unique talents and experience will help us deliver an unmatched experience to our customers and the communities we serve. In return you’ll enjoy equal opportunities in an inclusive and flexible working environment, in a diverse team of extraordinary people, while you’re growing your career here in Aotearoa, or globally.

Please note: This information is not to be re-distributed without permission from Vodafone and NxtStep (AttractHQ Ltd)